IntuitiveSERVICES
TABLET APPLICATIONS
BESPOKE TABLET APPLICATIONS FOR BUSINESS
You have staff driving to customers. While at the customer’s premises, they fill in a paper form that often requires the customers signature. Before the customer has can be invoiced, that paperwork has to return to the office. But paperwork gets lost, sometimes incomplete, sometimes illegible, and always taking far too long.
By issuing a tablet computer to your staff, you can remotely organise your team. Your staff will know where they need to be, and the completed digital paperwork, along with the customers signature, will be returned to the office as soon as the job is complete.
What can a bespoke tablet application do for your business?
- Provide checklists. E.g. risk assessments, potential hazards, service routine etc
- Request or order parts.
- Collect signatures.
- Offer customer satisfaction surveys.
- Take photographs that will be associated automatically with the job and the customer.
- Enforce company procedures to be followed.
- Make sure all required information is entered and valid.
- Take payments.
- Store internal documents such as processes, guidelines and service manuals.
- Generate and email the invoice directly to the customer, bypassing office staff altogether.
What are the benefits for office staff?
- Prioritise work, redirecting your team to emergencies instantly.
- All paperwork is complete, legible and returned faster.
- Parts can be ordered faster, completing jobs sooner.
- Pinpoint the location of your remote team.
- Ability to alter the paperwork. Not everything that your team type should be seen by the customer!
- Times on-site and job completion are accurate, enabling better scheduling of future jobs.
What are the benefits for remote staff?
- They are prepared for the day and the week ahead as all jobs can be listed on the tablet.
- Reduce trips to the office to exchange paperwork.
- Paperwork is faster to complete.
- No need to carry manuals.
- Provide internet access, useful when diagnosing faults.
- No more paperwork!
What benefits do tablet applications bring to the business?
- Improved cash flow as invoices will be issued faster.
- Improved efficiency and customer service.
Your customers are not guaranteed to have internet access. However, our bespoke tablet applications can work offline and synchronise when there is an internet connection.
HARDWARE COSTS
We are currently recommending Microsoft Surface Go tablets retailing for less than £350+vat.
They are light, have a selection of rugged cases with a battery lasting all day. Cheaper hardware is available from companies such as Linx for less than £150.
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