A fully functional Call Management system

Making sure telephone calls are returned is vital, especially when dealing with prospects and customers. Our message recording system was originally created for a motorhome dealer. The receptionist takes a call, the details are recorded, if the call is successfully transferred then no further action is required.

However, if the call cannot be transferred then an email is sent and a popup message will appear on the persons computer. At all times, the receptionist can see if the person has looked at, read or returned the call. At the end of the day, the receptionist contacts all staff with outstanding messages.