Staff Safety & Training System
From a basic HR database to a fully integrated system, built to help a security company protect its reputation while keeping guard safety front and centre.
The problem
The client was using spreadsheets for every area of the business. This worked well for the first 50 guards, but as they grew, Terry knew he needed a better system. After searching for an off-the-shelf solution, Terry came to the conclusion that in the long term, it would pay to have a bespoke solution that he could tailer to the needs of the business as it grew. After an introduction from his van sign-writer, the TCS system began.
What we did
- Started with the HR system to reduce office staff headaches
- Built an incident reporting system based on the existing, fragile, Microsoft Access system
- Add a Check-In system so that guards where in contact with office every 45 minutes with an esculation process using SMS text messages, voice phone calls as well as emails.
- Replaced the Whatsapp group for site partrols with a fully searchable database of photos using the guards mobile app
The solution
A complete system that makes sure staff are able to work in the UK, are inducted, vetted as well as safe when they are at work.
“Mustard delivered a reliable solution that has grown with the company.”
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